Privacy Policy

User Content: By choosing to use the editing feature of our Services, you understand and agree that we must upload your photos to our server for processing before returning processed photos to you for the purposes of providing such service to you and continuous optimization. By allowing access to photos on your device by us, you agree that we may access, collect and/or use your photos for photo editing.

Metadata and Facial Feature Information: : Metadata refers to technical data associated with user content. Put simply, metadata is data that describes data. For example, metadata can describe the analysis results of facial features, gender, age of the characters in photos and other elements contained in photos, which are generated and tagged by the computer algorithm and artificial intelligence. When you use our Services, we will use photo metadata to provide you with certain features including precise “Facial Recognition”, “Key-Points Recognition”, “Region Segmentation”, “Content Tags” and other custom features based on a combination of these basic features. We may use your photo metadata to provide you with more suitable filters and better photo effect when our apps process your photos; we may also make use of the metadata to serve up a more contextually relevant products or services to you. The information we collect will not be used for identifying a specific person, and is used to provide the mentioned features only. When the content recommendation is finished or upon the closing of the application, the facial mapping information is discarded. This information is not shared with any third parties. We will neither use the results for other purposes, nor capture any data in the file nor upload data to the server for recording purposes.

Communication Information: If you communicate with us, such as via email or feedback pages or our pages on social media sites, we may collect personal information like your name, contact information, and the contents of the messages you send.

Surveys, Research, and Promotions: We collect information you provide if you choose to participate in a survey, research, promotion, contest, marketing campaign, or event conducted or sponsored by us.

Log Data: We collect information that your browser or device automatically sends when you use the services.

Usage Data: When you use our Services, we will collect details of your use of our Services and retain them as Usage Data, may including your IP address, provider information, Internet connection environment, Wi-Fi status information, and other Usage Data (such as the images, video, etc. you upload) generated when you use Kremvio.

Gallery Access Permissions: When you upload an image or video, we'll ask you to grant access to the gallery. If you deny authorization, you won't be able to upload photos and videos, but this won't affect your ability to use other features.

Other Information: We will also collect other information during your use of Kremvio, to help us provide a better user experience for you. We may request you to grant storage, notification, and other permissions based on different devices and the services you require. If you refuse authorization, you will not be able to use the relevant services, but this will not affect your use of other functions.

Security Information: We may receive information from our trusted partners, such as security partners, to protect against fraud, abuse, and other security threats to our services.

Public Information: We may obtain publicly available information from Internet sources to improve the accuracy of the responses provided by our services.

To Provide the Services: We use your information to create and manage your account, authenticate your login, and enable you to interact with the features of our Services, such as content generation, and personalization.

To Improve and Develop Our Services: We analyze how you use the services to identify areas for improvement, develop new features, and enhance the overall user experience.

To Communicate with You: We may contact you to provide service-related updates (such as changes to features or terms), respond to your inquiries or feedback, send administrative notifications, or resolve technical issues. We may also provide customer support and handle complaints or user requests.

To Ensure the Safety and Security of Our Services: We use your information to detect and prevent fraudulent activities, abuse, and other security threats. This helps us maintain the integrity and stability of our platform.

To Comply with Legal Obligations and Rules: We process your information to comply with applicable laws and regulations and rules, respond to valid legal requests, enforce our terms, and protect the rights, property, or safety of our users, us, or third parties.

To Promote Our Services: We may use your information to promote our services or third-party services through marketing communications, contests, or promotions, with your consent where required.

Obtain Your Explicit Consent: With your authorization, necessary information will be shared with third parties.

Service Providers (Processors) : We engage service providers that help us provide, support, and develop the services and understand how they are used. We share your information with these service providers as necessary to enable them to provide their services. These providers will access, process, or store personal information only in the course of performing their duties to us. These providers include hosting services, customer service vendors, cloud services, content delivery services, support and safety monitoring services, email communication software, web analytics services, payment and transaction processors, and other information technology providers.

Affiliates: We may share your information with our affiliates, ensuring that they handle your information in a manner consistent with this Privacy Policy.

Corporate Transactions: In the event of a corporate transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control, or acquisition of all or a portion of our business, your information may be shared with third parties. If such a transaction involves the transfer of your personal information, we will require the new holder of your personal information to continue to be bound by this policy. Otherwise, we will require the company, organization, or individual to obtain your consent again.

Legal Requirements and Compliance: We may share your information with government authorities or other third parties if we have good faith belief that it is necessary to: (i) comply with applicable law, legal process or government requests, as consistent with international standards; (ii) protect and defend the rights, property, and safety of us, users and public as well as the safety, security of our products, employees, users; (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iv) detect or prevent fraud or other illegal activity; (v) protect against legal liability.

BytePlus ModelArk / Seedream

AppsFlyer SDK

Firebase Analytics

Firebase Cloud Messaging

Facebook SDK

MediaPipe

Data Encryption: We will use industry-leading encryption algorithms to encrypt users' personal information, ensuring that even if the data is obtained by unauthorized third parties, they will not be able to decipher the actual information of the users.

System Security Protection: We regularly conduct security checks and vulnerability patches on servers and systems to prevent hacker attacks and virus intrusions.

Institutional Safeguards: We have established a dedicated data protection department and appointed a person in charge to be responsible for the protection of users' personal information. We regularly provide training and education on personal information protection to our employees to ensure that all staff understand and value the protection of users' personal information. We strictly limit employees' access to user data, allowing only specific employees to access relevant data when necessary for business purposes. We also monitor and assess employees who access users' personal information, and take prompt action if any improper behavior is detected.

Data Backup: We regularly back up users' personal information data and store the backup data in different physical locations to reduce the risk of data loss due to accidents or disasters.

Data Breach Alert: We have set up a monitoring system to monitor abnormal data access and leakage situations. Once signs of data leakage are detected, we will immediately take measures to stop the leakage, promptly identify the cause, and develop corresponding improvement measures.