Terms of Service

These Terms of Service (referred to as the "Terms") constitute a binding legal agreement between you ("user," "you," "your") and us (including our successors and assigns). Kremviorefers to the applications, websites, products, and other services related to Kremviothat we offer (collectively, the "Services"). The Terms establish these terms and conditions governing your access to and use of the Services, we strongly advise you to carefully read and fully understand these terms and their conditions.

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by the Terms. If you do not agree to the Terms, please refrain from accessing or using any of the Services. Your access to and use of the Services are also subject to ourPrivacy Policyas well as any additional guidelines or rules that may be made available to you from time to time. The Terms of these documents will be posted through our Services or otherwise notified to you, and they are incorporated herein by reference. By accessing or using the Services, you represent that you have the full legal capacity and competence to enter into a binding agreement with us.

If you have any questions or comments regarding these terms, please contact us at feedbackuse@outlook.com.

We will be happy to answer your questions.

Arbitration Notice: These terms contain an arbitration clause and a waiver of rights to bring a class action against us. Except for certain types of disputes mentioned in that arbitration clause, you agree that disputes between us will be resolved by mandatory binding arbitration, and you waive any right to participate in a class-action lawsuit or class-wide arbitration.

Our services are not directed to minors under 18 (or other ages as required by local law). By using the Services, you confirm that you are above the minimum age specified herein. If we learn that someone under the relevant age specified above is using the Services, we will terminate that user's account.

If you, as a guardian, find that a minor under your guardianship has used our Platform, please contact us immediately to delete it. By minors, we mean users under the age of 18 years old: or with additional limits for specific jurisdictions.

In order to improve your user experience or enhance product safety performance, we may modify Kremvioand the Services from time to time. We reserve the right to change the Terms as necessary in accordance with applicable laws and regulations. If we make changes to it, we will notice through our notifications, in-app announcements or other means to provide you with the opportunity to review the changes. We will also update the "Last Updated" at the top of these terms to reflect the effective date of such terms. So please come back and review these terms regularly.

By continuing to access or use the Services after the revised Terms become effective, you agree to be bound by them. If you do not agree to the revised Terms, you must cease accessing or using the Services.

For purposes of this Agreement: (i) “ Content” means photos, images, videos and other information, material or content, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through Kremvio; (ii) “Our Content” means any Content that is, either directly or indirectly, posted, generated or otherwise made available to users of Kremvio (including you) through Kremvio by us, including, without limitation, product features built into Kremvio such as filters, special effects and backgrounds; and (iii) “User Content” means any Content uploaded or provided by users of Kremvio and to be made available through Kremvio, but excluding any Our Content (or derivatives thereof).

4.2 Content Ownership

We do not claim any ownership rights in any User Content and nothing in this Agreement will be deemed to restrict any rights that you may have to use and exploit your User Content. Subject to the foregoing, we and our licensors exclusively own all right, title and interest in and to Our Content and all associated intellectual property rights. We will retain all rights, title and ownership to Our Content and any derivatives thereof.

4.3 Rights in your User Content

We may use your Content to operate, maintain, improve, and develop the Services, to comply with legal obligations, to enforce our policies, and to ensure security. You may opt out of allowing your Content to be used for model improvement and research purposes by contacting us at feedbackuse@outlook.com. We will honor your choice in accordance with applicable law.

While we performs regular backups of Content, it does not guarantee that there will be no loss or corruption of data. Corrupt or invalid backup points may arise due to various factors, including but not limited to content that is already corrupted before the backup process begins or that changes during the backup operation. We will provide support and endeavor to troubleshoot any known or discovered issues that may impact the backups of content. However, you acknowledge that we has no liability related to the integrity of the content or the failure to successfully restore the content to a usable state. You agree to maintain a complete and accurate copy of any content in a location that is independent of the service.

Please note that not all Services or features may be available in your jurisdiction. Different versions of the Services may offer different features.

To use the Services, you are responsible for your own device and any associated charges (e.g., internet connection and data charges). If you are unsure about these charges, please consult with your service provider.

We may periodically update or modify the Services, and you may be required to manually update the Services. Please be aware that if you choose to opt out of automatic updates or reject making such updates, the Services may not function properly or may not be fully available to you.

The Services are owned and operated by us, and we retain all rights to the Services that are not expressly granted to you in these Terms.

Although we are not obligated to monitor access to or use of Kremvio or to review or edit any User Content, we have the right to do so for the purpose of operating Kremvio, to ensure compliance with this Agreement and to comply with applicable law or other legal and regulatory requirements. We reserve the right, but are not obligated, to remove or disable access to any Content, at any time and without notice, including, but not limited to, if we, at our sole and absolute discretion, consider any Content to be objectionable or in violation of this Agreement. We have the right to investigate violations of this Agreement or conducts that affect the operation of Kremvio.

If you violate this Agreement, you agree that we may, at our sole and absolute discretion or as required by applicable law, rules, regulations and policies, and without notice to you, take any action deemed appropriate by us, including, without limitation: (i) removing any offending User Content; (ii) suspending or terminating your access to and use of Kremvio, (iii) ceasing to provide you with any services related to Kremvio, and (iv) taking measures to restrict your access to your account.

You agree not to use the services for any unlawful, abusive, or otherwise prohibited purposes. Specifically, you must not engage in any of the following activities:

（1）Use the services for any illegal or improper purposes or activities that violate applicable laws and regulations, harm the legitimate rights or interests of us or anyone, including:

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Any material that contains a threat of any kind, including threats of physical violence；any material that is racist or discriminatory, including discrimination on the basis of someone’s race, religion, age, gender, disability or sexuality.

（2）Engage in the following activities that endanger network security, operational security or create risks of the services:

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Providing programs or tools specifically designed for engaging in activities that endanger network security, such as network intrusion, interference with normal network functions and protective measures, or theft of network data.

（3）Maliciously harm or circumvent our safeguard for information and risk prevention of the services in the following ways:

（4）Use the services to:

If you use the services to process personal data, you are required to provide legally adequate privacy notices and obtain all necessary consents for the processing of personal data by the services, and process personal data in compliance with all applicable laws.

You acknowledge and agree that in the event of your violation of this agreement or applicable laws and regulations, we have the right to independently determine, including making a comprehensive judgment based on your personal information, behavioral data, and other interactive relationships. Without prior notice, we may take measures against you, including but not limited to warning, asking for rectification, restricting account functions, suspending use, freezing and confiscating the recharged amount, closing accounts, prohibiting re-registration, and deleting content. We have the right to announce the results of such actions and may decide whether to restore the use based on the actual circumstances.

（5）Kremviois dedicated to fostering a safe, respectful, and enjoyable environment for all users. To maintain this environment, we enforce a zero-tolerance policy against harmful content and abusive behavior, including violence, exploitation, harassment, hate speech, illegal activities, or any actions that endanger the safety or well-being of others. Special emphasis is placed on protecting minors from any form of harm, exploitation, or inappropriate interactions.

These guidelines are actively monitored and enforced through a combination of automated systems and human moderation. Users are encouraged to report any violations using the platform’s reporting tools. Reports are reviewed promptly, and we aim to resolve them within 48 hours. Violations may lead to measures including content removal, account restrictions, temporary suspensions, or permanent bans. In severe cases, we may involve law enforcement or other relevant authorities to ensure environment safety.

User feedback about inappropriate or potentially harmful content is an essential part of our app’s functionality. Our app provides in-app reporting and flagging features that allow users to report or flag offensive content directly, without needing to exit the app. These reports are used to inform content filtering and moderation processes, helping us enhance the system’s accuracy, stability, and reliability while adhering to relevant standards and ethical guidelines.

If you believe your content or account has been flagged in error, you may contact us at feedbackuse@outlook.com to request a review. These guidelines are subject to regular updates to address emerging risks and evolving behaviors. Kremvio reserves the right to take action against any behavior that violates these rules, applicable laws, or harms the environment.

7.1 Account Usage

You can access or use our services directly without logging in. For your own safety, you may not share your account with others or transfer your account to others.

Your account is for your personal use only, and you are prohibited from giving, lending, transferring or otherwise allowing any other person to access or use your account. Your user identifiers (such as user lD) assioned by the Platform in our services remain our proper hand we have the right to disable, recycle and reuse these identifiers once you or we terminate or deactivate your account for any reason.

You agree that you are solely responsible (to us and to others) for the activity that occurs under your account.

7.2 Account Security

You are responsible for ensuring the security of your account. If you believe your account has been compromised, you can notify us at feedbackuse@outlook.com. We will provide assistance with your account security, but we cannot guarantee that we will be able to recover your account. In such cases, we may suspend or terminate your account, or take other measures we deem appropriate to assist you.

7.3 Account Closure

You hold the right to terminate the services at any time by canceling your account. Once your account is cancelled, your account information, data, etc. will be permanently deleted. Even if you register again using the same entity, these items will not be restored. Therefore, please make your decision with caution. Upon account termination, we will delete your personal data, except where retention is required to comply with legal or contractual obligations (such as transaction records, tax information, or data relevant to disputes). Such data will be retained only for the minimum period required by applicable law and will be handled in accordance with our Privacy Policy.

You agree to pay all fees charged to your account based on the prices and terms listed on the pricing page, or as otherwise specified in an Order Form. We retain the right to adjust prices at any time prior to accepting an order. Once an order has been accepted, we may still revise the quoted prices if any events beyond our control occur that affect delivery. These events include, but are not limited to, government actions, changes in customs duties, increased shipping charges, higher foreign exchange costs, or any other unforeseen circumstances. Any price changes made for legal reasons on the pricing page will take effect immediately. We reserve the right to correct any pricing errors or mistakes, even after an invoice has been issued or payment has been received. The App offers In-App Purchases that are subject to the terms and conditions of the platform through which the App is accessed, as well as these Terms. You must have a valid payment method on file with the platform in order to make any In-App Purchases.

8.2 Automatic Renewal Agreement

Your subscription will be automatically renewed prior to the expiration of your current subscription. For details, please refer to the Automatic Renewal Agreement. Please note that deleting the application from your device will not deactivate your subscription.

Except for the relevant right holders who are entitled to rights in accordance with the law, Kremvioowns all rights (including but not limited to copyright, trademark rights, patent rights, and other intellectual property rights and additional rights) within the scope permitted by applicable laws and regulations with respect to the services (including but not limited to software, technology, programs, code, models, user interfaces, web pages, text, charts, layout designs, trademarks, and electronic documents). For matters not expressly authorized in this Terms, such as commercial sales, reproduction, and permission for any third party to access and use Kremvioand the Services, you should separately obtain formal written permission from us.

Our Services may incorporate, interact with, or rely upon content, products, tools, or services provided by third parties ("Third-Party Services"). This includes, but is not limited to, plug-ins, APIs, external platforms, authentication providers, payment processors, or links to external websites or content.

We do not control, endorse, or assume responsibility for any Third-Party Services. We make no representations or warranties regarding the availability, functionality, accuracy, security, legality, or any other aspect of such Third-Party Services. Use of or access to any Third-Party Services is at your sole discretion and risk.

To the fullest extent permitted by applicable law, we shall not be liable for any loss or damage arising from your use of or reliance on Third-Party Services, including but not limited to any failure, data breach, inaccuracy, or third-party misconduct.

You are solely responsible for reviewing and complying with any applicable terms, conditions, privacy policies, or other agreements governing your use of Third-Party Services. Your interaction with such services may also be subject to additional fees, terms, or restrictions imposed by those third parties.

We may suspend or terminate your access to and use of the Services, in whole or in part, at any time and for any reason. We have the right to decide whether your behavior complies with the Terms. If you are deemed to have violated relevant laws and regulations or fail to comply with the Terms or related rules (including but not limited to Kremvio Privacy Policy) , or if activities occur on your account which, in our sole discretion, would or might cause damage to or impair the Services or infringe or violate any third party rights, or violate any applicable laws or regulations, based on the severity of your violation, we may delete the content in violation, to limit, to suspend or to terminate your use of Kremvioand the Services without prior notice, and to take other measures that we consider appropriate.

Once it is terminated, we may continue to retain or delete the information generated during your use of Kremvioand the Services according to the requirements of applicable laws and regulations. You agree that, to the fullest extent permitted by applicable law, we shall not be liable to you for such deletion.

To the maximum extent permitted by law, the services are provided “as is” and “as available” without any warranties or guarantees of any kind or nature, either express, implied or statutory, including, but not limited to, any (if any) implied warranties, duties or conditions of merchantability, of fitness for a particular purpose, of accuracy or completeness of responses, of results, of workmanlike effort, of lack of viruses, and of lack of negligence, all with regard to this software and service. Irrespective of any contrary statements, we do not make any representations or warranties regarding:

No representations, warranties or other terms (including any implied terms relating to satisfactory quality, fitness for purpose or compliance with description) shall apply to the Service except as expressly set out in the terms. We may change, suspend,withdraw or limit the availability of all or any part of our Platform at any time without notice for business and operation purposes.

To the extent not prohibited by applicable law, in no event shall us, our affiliates, senior management, directors, employees or agents be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, business interruption or any other intangible damages or losses, arising out of the following reasons, however caused, regardless of the theory of liability (contract, tort or otherwise) and even if we have been advised of the possibility of such damages:

Some jurisdictions do not allow the exclusion or limitation of liability for personal injury, or of incidental or consequential damages, so this limitation may not apply to you. At the same time, the maximum aggregate liability of us and our affiliates under this agreement, the software, and the service shall not exceed the amount actually paid by you to us in the last one month preceding the date of liability. These exclusions and limitations apply to the maximum extent permitted by law, regardless of whether a party was advised of the possibility of such losses or if any remedy in this agreement fails its essential purpose.

Please note that our Platform is for private use only. You agree not to use our Platform for any business or commercial purposes, and we shall not be liable for any loss of profit, loss of business, loss of goodwill or business reputation, business interruption or loss of business opportunities.

You shall independently bear all liabilities arising out of your violation of these terms or other activities causing damage relating to your use of the services and content from any claims or demands asserted by third parties. If we suffer any losses as a result, you shall indemnify and hold harmless us and our personnel from and against any costs, losses, liabilities, and expenses (including but not limited to litigation costs, arbitration fees, attorney fees, notary fees, announcement fees, appraisal fees, travel expenses, investigation and evidence collection fees, compensation payments, liquidated damages, settlement costs, fines from administrative penalties).

15.1 Your Dispute with Us:

You agree to first contact us for any claim, dispute, or controversy (" Dispute ") arising from or in connection with these Terms, including any question regarding the existence, validity, or termination of these Terms. Both parties agree to attempt to resolve such Dispute in good faith.

For any unresolved Dispute, the parties agree that the Dispute shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the Arbitration Rules of SIAC in force at that time. The arbitration shall take place in Singapore, and the arbitration proceedings and all pleadings and written evidence shall be in the English language, and judgment upon the award rendered by the arbitrators may be entered in any court having jurisdiction thereof. You will only be permitted to pursue claims against us on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding.

15.2 Your Dispute with Third Parties:

To the fullest extent permitted by law, any dispute between you and third parties (e.g., service provider, copyright owner) relating to your use of the Services shall be resolved directly between you and such third party. We will not be held liable to any extent for any claims, demands, and damages (actual and consequential) of every kind and nature arising out of or in any way related to your dispute with third parties. You hereby irrevocably release us, defend, and hold us harmless against any and all claims and liabilities arising out of or in connection with your disputes with third parties of any nature.

The headings of all terms of this Agreement are for reference purposes only, have no actual meanings themselves, and shall not be used as a basis for interpreting the meanings of this Agreement.

16.2 Severability

If any term or provision of this Agreement is held to be invalid or unenforceable by any judicial or administrative authority for any reason, such determination shall not affect the validity of enforceability of the remaining terms and provisions of the Agreement hereof, and the remaining provisions of this Agreement shall remain in full effect and shall be construed in accordance with its terms.

Our failure to enforce at any time any of the provisions of this Agreement, or our failure to require at any time performance by you of any of the provisions of this Agreement, shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect our right to enforce such provision thereafter. Our express waiver of any provision, condition or requirement of this Agreement shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

16.4 Entire Agreement

This Terms constitutes the entire agreement between you and us governing your use of Kremvio. You may also be subject to additional terms and conditions that may apply when you use or purchase open-source software, third-party content, or other services.

We welcome your feedback regarding the Services. You may submit suggestions, ideas, or other input through features made available within the Services or by other means. By submitting feedback, you grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and incorporate your feedback into the Services or other products, without compensation or further obligation. You are not required to provide feedback.

The Terms may be provided in multiple languages. In the event of any conflict, where permitted under local law, the English language version of these Terms shall prevail.

Addendum: AI Terms of Use

These AI Terms of Use (these “AI Terms”) is an addendum to our Terms Services in relation to your use of our AI features made available to you (“AI Features”) and should be read in conjunction with our Terms Services and Privacy Policy.

1. Privacy. We are dedicated to protecting your privacy. Please be assured that the photos, video or any other User Content you upload through the AI Features will not be used by us to identify you individually. For further details, please read our Privacy Policy.

2. Non-commercial use. You agree to use the AI Features in a reasonable and legal manner in accordance with applicable law and these AI Terms. Unless otherwise expressly permitted herein or in our Terms of Service, you may only use the AI Features (including the Contents generated by the AI Features) for your personal and non-commercial purposes.

3. Responsibility for User Content. You are solely responsible for all your User Content. You represent and warrant that you own all your User Content or you have all rights that are necessary to grant us the license rights in your User Content under this Agreement. You also represent and warrant that neither your User Content, nor your use and provision of your User Content to be made available through AI Features, nor any use of your User Content by us on or through the AI Features will infringe, misappropriate or violate any third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable laws, rules or regulations.

4. Limitation of Use. Except as expressly permitted in these AI Terms, you may not: (i) copy, modify or create derivative works of or based on the AI Features; (ii) distribute, transfer, sublicense, lease, lend or rent the AI Features to any third party; (iii) reverse engineer, decompile or disassemble the AI Features; (iv) make the AI Features available to multiple users through any means; (v) use web scraping, web harvesting, or web data extraction methods to extract data from the AI Features; or (vi) use the AI Features, or data from the AI Features to create, train, or improve (directly or indirectly) any other AI service.

5. Accuracy. When you use our AI Features, you understand and agree that (i) AI-generated content may not always be accurate, complete, appropriate or free from errors; and (ii) you must evaluate AI-generated content for accuracy and appropriateness for your use. We are not responsible for any consequences stemming from the use or reliance on AI-generated content. Any such use, whether commercial or private, by you is at your own risk and we make no representations or warranties of any kind regarding your use of the AI-generated content for any purpose. You must not, therefore, rely on any AI-generated content as a sole source of truth or factual information or as substitute for professional advice.

6. Disclaimer. You agree to use AI Features at your own risk. AI Features are provided on an “as is” and “as available” basis without any representation or warranty, whether express, implied or statutory, all of which are hereby disclaimed to the maximum extent permitted under applicable law. We do not make any representations or warranties that access to all or any part of the AI Features will be continuous, uninterrupted, timely, accurate or error-free, or secure. Also, we make no representation or warranties as to the conditions of merchantability, fitness for a particular purpose, non-infringement, quiet enjoyment, satisfactory quality, suitability, usefulness, accuracy, or completeness of the Contents generated by the AI Features. The AI Features may sometimes provide inaccurate or offensive content that doesn’t represent our views.

7. Deletion of User Content. We are authorized to delete any or all User Content that you have generated through the AI Features at its sole discretion at any time and for any reason. We have no obligation to notify you or any other users of the deletion of any User Content. We will not be liable to you or any third party in any way arising from or related to the deletion of User Content.

8. Feedback. We do our best to moderate the settings of our AI Features, however, it is still possible that you may encounter content that you may see as inappropriate for you. Please contact us via the address provided in the Terms of Serviceif you find any Content to be offensive, illegal or inappropriate to you, we will assess and promptly take the action if we determine the Content to be offensive, illegal or inappropriate.